Privacy Policy

 

Protecting your privacy is really important to us. Accordingly, we’re providing this Privacy Policy to explain our practices regarding the collection, use and disclosure of information that we receive through the WaneeLab’s applications and websites.  This Privacy Policy doesn’t apply to any third-party websites, services or applications, even if they are accessible through our Waneelab’s product  and website.

 

Collection and Use of Personal Information

We do not support own account, so we do not collect personal information like ID, name, address. But we may collect contact information like email address, name when customer request customer supports.

 

Collection and Use of Non-Personal Information

We collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it.

What personal information we collect

  • In order to offer you the best possible service, we track anonymous system logs and device Information and usage activities like operating system, device type, language, the timezone, event logs, error logs.

Where do we store your information

  • We do not store the anonymous information collected. The non-identifying information is stored on the third-party services described above (see the section entitled “Third party mobile technologies tracking”)  according to the Privacy Policy of each technology.

How we use your personal information

  • The anonymous information helps us identify bugs and better understand customer behavior and improve our products and websites.

 

Cookies and Other Technologies

Waneelab websites, applications may use cookies” and other technologies. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of web searches. We treat information collected by cookies and other technologies as non‑personal information.

As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.

We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. Waneelab may use this information in our marketing and advertising services.

 

Third party mobile technologies tracking

Waneelab’s applications use GDPR compliant third-party technologies to automatically gather anonymous information about your activity within the app in order to improve the service by detecting bugs and app improvement opportunities as well as for marketing and statistical information. Information gathered by these technologies are not stored in any way by the Waneelab’s apps only by the third-party services used. The shared aggregated information and non-identifying information with third-party services is for industry research and analysis, demographic profiling and other similar purposes.  All the third-party services used in the app as well as their purpose are described below:

  • Google Analytics – Used to gather information for analytics purposes in order to provide the best experience possible within the app. Information gathered like what pages are most visited, what features are most used. All these information is stored by Google and helps us improve the app and make the experience more pleasant.

 

Protection of Personal Information

Waneelab takes the security of your personal information very seriously. When your personal data is stored by Waneelab, we use computer systems with limited access housed in facilities using physical security measures. When you use social networking service via Waneelab’s application, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances.

 

Third‑Party Sites and Services

Waneelab websites, applications may contain links to third-party websites, and services. Our products and services may also use or offer products or services from third parties − for example, search API, websites.

 

Privacy Questions

If you have any questions or concerns about Waneelab’s Privacy Policy or data processing, you would like to contact our European Data Protection Officer, or if you would like to make a complaint about a possible breach of local privacy laws, pleas contact privacy@waneelab.com.

Waneelab may update its Privacy Policy from time to time.